Return & Refunds
1. Eligibility for Returns
- Returns are accepted only for defective or incorrect items received.
- The product must be unused, in its original packaging, and in the same condition as received.
- Returns must be requested within 7 days of receiving the order.
2. Return Process
- To initiate a return, contact our support team with your order details and a clear description of the issue.
- Our team will review the request and guide you through the return process.
- Items must be returned to the address provided by our team.
3. Refund Policy
- Refunds are issued only if the returned item is verified as defective or incorrect.
- Cash refunds at the time of delivery are available.
4. Exchange Option
- If a replacement is available, you may choose to exchange the defective or incorrect item instead of a refund.
- Exchanges will be processed after we receive and inspect the returned product.
5. Contact Us
For return or refund requests, please reach out to our customer support team at [email protected].